Sign In Recent Questions
 
   
  Question title : no patient confidentiality  
  Question:

i went to see a doctor in guangzhou with a friend whom i only knew for 3 weeks. anyway i was called in to see the doctor on my own as you would while my friend stayed in the waiting room. after i had a blood test and ultrasound to see why i was having stomach aches for the doctor sent me back to the waiting room to wait for my results of the tests. after waiting for 30 minutes with my friend who i hardly knew the doctor came into the waiting room and sat down next to me and openly discussed and said out aloud all of my results and my condition in front of my friend. my friend heard everything the doctor said. I was so very embarrased and ashamed and angry that she spoke of my results infront of someone else which she should never had done. that is my private matter and confidential matter for patient and doctor. she should have taken me back to her office to tell me my results in private. i paid RMB3300 for that doctor visit at the Can Am medical centre at the Garden Hotel for foreigners. it is the most expensive centre in guangzhou that is supose to have the best doctors. i rang the medical centre the day after as i was still very upset with the service. the receptionist apologised and said she would change doctor's. i didnt want to go back there as i was very uncomfortable with them and did not trust them anymore. anyway i said yes to change and they did. but now i have another doctor who fly's in and out of guangzhou as he lives in hongkong and works in both areas. he has not been helpful at all and still has not returned my call in regards to making an appointment which he asked me to do. I am very angry with the centre and i would like my money back for the lack of service and breaching patient confidentiality. What are my options as i am australian and i am living here for the next 2 months. what are my rights?

   
Asked by vstefanidakis  4/24/2010 3:16:58 AM
 
 
 

In China, the law protects a patient’s right to privacy. According to the Law of Torts (to be effective this July 1), a medical institution should be responsible to protect a patient’s privacy. A medical institution should be liable for any damages caused by any disclosure of a patient’s private information or the patient’s medical record without the patient’s consent. The Law of Licensed Doctor similarly states that a doctor, when in practice, should protect and respect a patient and should protect the patient’s privacy.                                  


Generally speaking, any of the patient’s personal information disclosed to the medical institution should be considered as private information and subject to protection. Therefore, without a patient consent, a doctor should not discuss the medical results where a third party is presented, unless a third party is closely related to the patient and that the medical results would have an impact on such a party as well.


Sometimes, consent may be reasonably deemed to be given if the patient fails to prevent the doctor from disclosing if the patient has an opportunity to do so. If the patient has protested but the doctor continues to disclose the private information, then the doctor is likely liable.

 

Other than bringing an action under torts, you may check the hospital’s agreement with you relating to accepting patients or the medical institute’s internal guidance, and see if there is any contractual breach and whether you can seek money back. A patient may assert under contract law that the services provided to him/her is not what being agreed to according to the agreement or there is material violation to the agreement and therefore may seek to cancel the agreement and claim for return of the payment.

 
Replied by 15minutes4u  6/30/2010 11:32:03 PM
 
 
 
Suggestions
15minutes4u.com - Ask a Legal Question , We Respond for Free
 
 
About us - How to Use - Privacy - Feedback - Agreement for Service
Make 15minutes4u.com Your Homepage!

© 2008 15minutes4u.com